DoCA cautions Restaurants on forced charging of "Service Charges" on consumers
Posted: 26 May 2022 02:46 AM PDT
It has been pointed out in the letter that the consumers are forced to pay service charge, often fixed at arbitrarily high rates by restaurants. Consumers are also being falsely misled on the legality of such charges and harassed by restaurants on making a request to remove such charges from the bill amount.
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