Deficiency in providing of services by banks to sick pensioners / family Pensioner
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
CPAO/IT &Tech/Bank Performance/37 (Vol-III)(A)/2018-19/17MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
25.04.2018
Office Memorandum
Subject :- Deficiency in providing of services by banks to sick pensioners / family Pensioner.
It has been observed that number of grievances are being received in CPAO
regarding deficiency in services rendered by banks to pensioners/family
pensioners. Pensioners/ family pensioners especially those who are
sick, paralyzed and bedridden are facing problems while withdrawing
their money from their respective pensions accounts.
Also Read : Recovery of excess payment made to pensioners
In view of the above, Heads of CPPCs and
Heads of Government Business Divisions of all the authorized banks are
requested to issue necessary instructions to all the branches to attend
these pensioners/family pensioners who are sick, paralyzed and bedridden
on priority basis with empathy so that no hardships are caused to the
pensioners/ family pensioners.
This issues with the approval of Chief Controller (Pensions).
(Praful Dabral)
Sr. Accounts Officer (IT & Tech)
Signed CopySr. Accounts Officer (IT & Tech)
No comments:
Post a Comment