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Thursday, 28 March 2019

Non settlement of mediclaim by MDINDIA TPA

From: Sita Ram Agarwal <sragarwal1@yahoo.com>
Date: 26 March 2019 at 10:41:35 AM IST
To: MDINDIA <customercare@mdindia.com>
Cc: smahato@mdindia.comadatta@mdindia.compramod.kurachedkar@newindia.co.inco_eos@licindia.comlic_mumbai@mdindia.com
Subject: Re: CCN : MDI4694824 ECS PAYMENT DONE FOR PUSHPA, IC CLAIM NUMBER : TP00512070018900167141


Dear Ms Mahato,

Hope you are now well and resumed duties. 

I have recd msg from your office that payment in this claim has been approved and released for Rs 17,777/-.out of Rs 55,905/-.

From deduction details, I find Bill No 398 dated 19-02-2019 for Rs 12,750/- towards Physiotherapy charges has been disallowed, which is against Policy conditions. If you refer to the Prescription of the doctor sent to  you, he has prescribed physio exercises at home as the patient is unable to move and bed ridden and Policy provides a payment upto Rs 40,000/- in a year for physio exercises. Thus this deduction is a breach of policy conditions. 

Please review review this deduction and release this amount of Rs 12,750/- at the earliest and inform me. 

S R Agarwal
Retd Secy
LIC CO
S R No 207257
Mob 08527571711


On 25-Mar-2019, at 8:09 PM, MDINDIA <customercare@mdindia.com> wrote:

Dear Sir/Madam, 

Greeting ! 

Please note that the ECS payment has been done for patient Pushpa 
Please find attached Claim Payment Sheet Form for your ready reference. 

IC Claim Number : TP00512070018900167141 


For more information please log on to www.mdindiaonline.com 
OR Contact on Toll Free number : 1800-233-5588 
OR Download MDIndia Mobile app @ http://goo.gl/WG4UnF for updates 



We would be happy to hear from you to serve you better. Please give us your valuable feedback by filling the questionnaire. To access the form please click this link https://goo.gl/NWGEBM 

Thanks & Regards,

Team MDIndia 

MDINDIA HEALTH INSURANCE TPA PRIVATE LIMITED
S. No. 46/1, E-space, A-2 Building, 4th floor,
Pune Nagar Road, Vadgaonsheri, Pune 411014.
UAN No: 1860-233-4446, 1860-233-4448.
Toll Free: 1800-233-1166, 1800-233-4505.
Email ID: customercare@mdindia.com
Visit us @ www.mdindiaonline.com.
<MDI4694824_CPS_Additional Payment_25_03_2019_08_09_56.pdf>

3 comments:

Unknown said...

MY WIFE UNDERGONE SURGERY AND OUR CASHLESS CLAIM WAS APPROVED IN NO TIME BUT I PUT A CLAIM FOR POST HOSPITALIZATION OF RS 25280/ I HAD A HARROWING TIME MD INDIA. MY MISTAKE WAS THAT AMONG MY CLAIM PAPER I HAVE ATTACHED A STATEMENT OF CLAIM SETTLED BY THEM. WITHOUT LOOKING TO THEIR RECORDS THEY INTETPRETTED THAT I HAVE MADE A CLAIM OF RS 113334/ WHICH WAS ALREADY PAID BY THEM. THEY SENT TO ME 25 EMAILS FOR ASKING PAPERS FOR THE SAME. I REPEATEDLY TOLD THEM I HAVE NOT MADE THE CLAIM STILL THAY HARRASSED ME A LOT. FINALLY, THEY SANCTION RS 1280/ FROM THE OF RS 113334/ WHICH THEY HAVE ALREADY SETTLED. tHEY REJECTED MY CLAIM OF POST HOSPITALIZATION. SUCH IS THE WAY MD INDIA WORKS. Sometimes THEY ARE GOOD AND OTHER TIME THEY WORSE

Unknown said...

MY WIFE UNDERGONE SURGERY AND OUR CASHLESS CLAIM WAS APPROVED IN NO TIME BUT I PUT A CLAIM FOR POST HOSPITALIZATION OF RS 25280/ I HAD A HARROWING TIME MD INDIA. MY MISTAKE WAS THAT AMONG MY CLAIM PAPER I HAVE ATTACHED A STATEMENT OF CLAIM SETTLED BY THEM. WITHOUT LOOKING TO THEIR RECORDS THEY INTETPRETTED THAT I HAVE MADE A CLAIM OF RS 113334/ WHICH WAS ALREADY PAID BY THEM. THEY SENT TO ME 25 EMAILS FOR ASKING PAPERS FOR THE SAME. I REPEATEDLY TOLD THEM I HAVE NOT MADE THE CLAIM STILL THAY HARRASSED ME A LOT. FINALLY, THEY SANCTION RS 1280/ FROM THE OF RS 113334/ WHICH THEY HAVE ALREADY SETTLED. tHEY REJECTED MY CLAIM OF POST HOSPITALIZATION. SUCH IS THE WAY MD INDIA WORKS. Sometimes THEY ARE GOOD AND OTHER TIME THEY WORSE

Anonymous said...

Recently they have deducted on random basis without giving any explanation and keeping SILENCE over the matter, this is their working