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Friday, 15 October 2021

Letter to MD LIC

Respected  MD Sri BCPatnaik,                       

  I) Please permit me to append our detailed email  to our worthy Chairperson,on LIC 65th Anniversary.All of us feel proud.We state that we are Indians 1st & Indians last.We are Licians 1st & LICians last & then We are Pensioners 1st & Pensioners last.

   Also allow me to sum up important issues & grievances of all groups of pensioners from Simple to Profound,Simple issues can be resolved at your end with mind & heart feeling the pangs,grievances & some lingering long with no followup,causing further hurt.


     I request you to bestow special, concentrated attention to these issues, as time is short,many pensioners have died in pain & anguish,Family Pensioners have mounted & skyrocketed from 18% to RP to 45%,50 % & even more in 2 Zones. We only have to wipe the tears of the widow & redress grievances fast & adequate .

 

II)a)Several Circulars are being sent to all LIC Offices from ED Per & ED OS & sorry we are ,that salutary practice of sending Circulars impinging on Employees & Pensioners being sent regularly to All Employees & Pensioners Fedns initiated by AIRIEF & implementedby then Chairman Sri Dinesh  K Mehrotra,discontinued.I spoke to EDPer he told me that concerned persons have been told but NOT implemented yet.

 b)Every Chairman mentions Pensioners as worthy FOUNDERS but nothing concrete done.I brought to his notice that earlier SZMs conducted Founders Day Celebrations in a grand manner with Presentations of 3/4 RMswith charts,facts & utility etc.appreciated by audience, few Pensioners recollected experiences  of their good days,showered praise for man-management.Some distributed Notes.Normally Sri veteranSri GNSridharan & RBK were called to speak,Sri TSItharthans time pensioners abounded 360,410 for 2 years & Mr Thamodharan ZMs time 440app.Mementoes given,fine lunch,camaraderie NOW no meet, nothing of that sort.

I requested Chairperson to standardise& instruct ZMs to carry out as recognition for pensioners to really mean Fraternity.

 c)I pointed out reluctance to part with data,even when every month ZO sends Statement to CO,of RP.FP.Child Pensioners,Exgratiaetc.when we ask CO to give us All India Zonewise,DOwise same data Summary,never we could have.

d)I told him Pensioners Portal,after many years fup of our 3 page  valuable suggestions,was installed but incomplete,must be a reflection of early years Pension ers Directory with full particulars to develop nearness & for solutions,.Even Central Govts Portal is superior & so too Union Bank Portal,with charts, Ready Reckoners, latest news insertions etc       


e)Another Option is long overdue for those pensioners who could not join for one reason or other GroupMediclaim


f)While RBI,Banks hold Tripartite Meetings of LIC ZO,TPA,Pensioners Fedn/Assns,LIC has not.It enables top resolve grievances, better grasp of issues,realistic TPA decisions, paves the way for stable premium & 1st hand info of New appliances & interventions with development of Medical Science  & hopefully included for Reimbursement of diseases cured with such Doctors prescriptions.


g)Sad in Chairpersons speech, only Covid deaths of Employees were mentioned but greater agony for pensioners & some both Pensioner  & spouse died We need statistics of Employees & Pensioners Covid deaths with claims settled.Also RBI &other organisations appealed to their CO & amounts were prescribed & granted to those families to cope with life.


We now append our email to worthy Chairperson on 1st September ,2021 pleading for a sense of urgency as matters are pending for a very long time.




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 III)  LIC ANNIVERSARY GREETINGS:65 YEARS OF FRUITFUL EXISTENCE & CONTRIBUTION TO NATION
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Respected & Revered ChairPerson Sri MRKumar Sir,
1)Born on 1st Sep,1956,LIC,from an infant.grew to boyhood,then adulthood.a Giant,celebrated the Golden Jubilee on 1/9/2006,has earned ever so many accolades,  ‘ a jewel in the crown, a world-class organization’ .Its Logo & Emblem-Yogakshemam Vahamyaham—Thy Welfare is Our Responsibilty--became household memory. ’In the humblest of homes,our flame burns bright & Hands that protect,Hands that serve’ ,are no idle boasts.

          2)We are all LICians first & LICians last.Live your Dreams, don’t dream your life ,Convert Dream into Vision.Insure & be Secure,We know Indiabetter,Zindagike sath bhi, Zindagikebadbhi .LICians dream, they envisage vision,LIC itself is an ensemble of Raga,Bhava,Thala of employees,field force & policyholders/stakeholders. Privatisation & competition have only added grit & determination enabling LIC to emerge stronger & be adored as a respectable & undisputed  Market Leader. As a multi-dimensional organization, LIC has the potential, power & potency to don  this new Avatar, don it must & don it will.
3)I used to term our LIC human resources as an assorted Brittania Cream biscuits, take any discipline, Actuary, Accountant,Investment Experts, Engineer,Underwriter,Personnel & HRD  Experts,Trainer,Marketing Experts, Dynamic Agents  & Vibrant Development Officers & Field Force, Humane Policy servicing Administrators,right from proposal to Policy to Claims,Symphony in Architecture as Sri Ghadiali used to describe then LIC Buildings,so Architects , IT Experts,name any, LIC has a distinct resource base that merrily carries through higher & higher. This is LIC’s crowning glory.  
4)Staggering Total Income,Booming,Solid Life Fund,ever-growing surplus, a Maharathna in reality, a True National Gigantic Institution in every sense of the term, unalloyed praise from every quarter,Awards & Accolades galore.Former FM Sri PChidambaram thundered,there is no better 3-letter word than  L I C. Sri Arun Jaitley  FM ,when he visited “Yogakshema” on 9th January,2015, observed, ‘the Country depends on LIC  to a great extent. LIC is a Role Model of how a state sector instrument can, while maintaining  arm’s length distance, take prudent commercial decisions and LIC has done exceedingly well.’   Recently.Hon FM  Mrs Nirmala Sitaraman after such a glorious 31 March 2020 & March 2021 wondered how when many other Organisations failed or had setback,LIC maintained its rhythm & vibrancy & retained its market share.How comfortably,LIC Chairman,with a mission,secured  a dream,handsome Wage settlement to the satisfaction of all employees. What more testimonials needed !
5) We all felt enormous pleasure in celebrating the “Diamond Jubilee” of our lovely institution LIC OF INDIA –“PRIDE OF INDIA”. A Diamond Jubilee celebration is a distinguished landmark in the journey of any organization. LIC has established itself in this journey of  SIX DECADES as premier financial institution. LIC maintains its leadership and No. 1 position even after 16 yrs of long competitive era.
6)LIC has always been praised by our National Leaders not only for spreading message of life insurance in every nook and corner of country but also for its extraordinary contribution in the growth and development of our nation. The statistics and records prove beyond doubt that LIC has been developing by leaps and bounds and is known as a trans-nationally competitive financial conglomerate of significance to societies.  LIC’s presence is worldwide. LIC is a trusted brand.
7)The Corporation always exhibited its firm belief, confidence and trust in its Human Resource which has been its biggest strength. LIC must honourably  recognise the valiant efforts put in by Seniors in the initial teething years of the Corporation,churning unity & uniformity in procedures & practices from the multiple, diverse,247Unit companies into a mosaic of simple,standardized rules, the changeover during long OIC creative & dedicated endeavours bringing sea-change in tiers of structure,mental metamorphosis, attitude,not aptitude, which determines the altitude,Branch as a Profit Centre, a Growth Centre & indeed a Triveni,where policyholders,fieldforce,& employees meet,mix & mingle.Rich dividends & growth LIC secured indeed on this Organisational change & transformation.
8)It is gratifying that every Chairman proudly talks of Pensioners as FOUNDERS .Proof of the pudding lies in the eating . SO,this is the propitious moment & time to think big,to honour retirees & pensioners as real Founders Now,it is sporadic& only some Zones & Divisions celebrate Founders Day, a right & meaningful recognition,
i)a uniform practice can be established as they  built the rock of sound edifice & strong foundation enabling LIC to grow & remain undisputed Market Leader & an epitome of financial strength & solidity.
ii)As pensioners are Senior Citizens & Super Sr Citizens,60,70,75,80 years & above  & are susceptible to all types of known & unknown ailments & disabilities, it will be prudent & forward-looking for LIC to grant SAME facilities by way of Yearly lumpsum for Domiciliary,as expenses are heavy for pensioner & Spouse, aged & elders,many diseases repeatedly trouble them. actually deserve more,as Consultation fees are high ,so too ordinary Special Reports,  medicines.injections etc . CMB costing a meagre Rs 91.5crores
iii)Also Preventive Health check up being allowed for  Employees,for pensioners staggered from age 60 on frequency basis,which will enable early diagnosis & even prevent hospitalization for pensioners ,thus reducing costs in one way.
iv)We thank LIC for the Mediclaim Scheme with New India & TPA ,But reasonable practical suggestions given to LIC CO,sad it is  not processed properly.
   i)We humbly appeal to you to remove some glaring deficiencies & restrictive applications ,delineated  in our letters to EDPersonnel,EDOS, atleast for the year 2022—2023 .
ii)The progress of Medical Science & newly developed Interventions,remedies & appliances & appurtenances narrated by Pensioners Fedns in particular as Pension is eaten away by such Genuine remedies rightly suggested by Specialist Doctors,which alone can CURE the disease & so being suspicious of every Request of employee or pensioner Attitude MUST CHANGE.Either NEW INDIA should accept OR allow empathetically as many times we find MANY have NOT claimed any at all & leeway exists for NI.
iii)  a)IN FACT, RBI TPA & Some BanksTPA these 2 years of horrid COVID 19 with devastating  repercussions of death & high cost treatment considered RIGHTLY Covid 19 cases as permitted  & as OUTSIDE the purview of Ceiling limits of CSA Compulsory SA or OSA Optional SA .SAD LIC never thought about it all to extend a Helping Hand.
   b)CO asked for DATA of Covid treatment Numbers of Employees & hopefully of Pensioners too but not circulated . PLEASE make it COMPULSORY  for  4 Qly Meetings to share data,experiences, good & bad ,LIC ,TPA,RM OS,Employees & Pensioners Fedn Office Bearers Tripartite  Meetings acting as Grievance Resolution Machinery to inculcate more friendly applications of Rules rather than adopting only rigid attitude.
 c)RBI,Banks do this wonderfully.Please instruct concerned Depts  to Chart such findings of other Organisations methodical attitude & ready with such Tabular charts, Sure,the course of Future practices will be tempered with equity & justice
   v) An enlightened institution like LIC must endeavour to promote HRD in every sense of the term,development of potential to fulfil the clarion call given by worthy Chairman & our revered Managing Directors,&as a premier institution assisting Govt in a breath-taking manner with allround Investments,Peoples Money for Peoples Welfare, LIC Human resources being second to none, & if LIC reputation is etched in letters of gold,
if RBI,  Central Govt, Defence, are placed  in a better position in wages & pension ,LIC Employees & Pensioners can afford to get a fairer & better deal.
vi)It must be remembered ,in this context,that Banks & SBI  secure  Staff Welfare Fund,periodically revised upwards significantly,& in the context of 65 Years of Impeccable & consistent Stellar performance & also because of uncertainty shrouded in Govt announcements of impending MEGA,told employees will be eligible,we say now itself pensioners are retired Employees under 2j of Pension Rules,1995,  IPO & presumably steady privatisation,though day before Hon FM mentioned that Govt will continue its presence in LIC, Public offerrings in 2 streams spread over, such magnanimous decisions can be taken as a fitting Tribute. Staff Welfare Fund for LIC can be for Pensioners alone, as Employees secure various forms of Allowances & perquisites showered with decent wage revisions.Pensioners dont envy but no out of turn benefit is even thought of. PLLI based on definite criteria framed is granted for Employees but when they fall short in some indices, Note is prepared by CO & placed before the Board for waiver & benefit is granted.
vii) ,even in ordinary sphere of a Judgement ,DHC Verdict 2017,stated categorically in PARA 108,Interim Relief granted to Pensioners should not be deducted,as it will adversely affect them,it states,YET in spite of appeals those Pensioners of Group 1 & Group 2 ,Seniormost & aged/infirm perhaps,deducted.Sorry,it is cruel Sir. Look at the Double whammy,PAY IR from the Earliest Date of WP,Writ Petition,our case 6676/1998,yet it was deducted from 2nd WP 654/2007& We.same 2 old Groups,lost about 9 years arrears!! Strange are the ways of Irony,Sir .Even now You have the powers to reverse & order to pay.Sir, please dont mistake us. If NOW,such glaring & non-empathetic interpretation exists, we shudder to think what will happen,when Rules change,Amendments galore may come,Uncertainty in many spheres may be the byeproduct when NONE knows of the Shape of things to come.WHAT Experts stated,what was & is LIC Policies must be prepared as a DIGEST of Disinvestment of  LIC , a Future Roadmap for we Employees & Pensioners  be conveyed periodically as a Communication Crusade. We cannot be treated as dumb,silenced & merrily help ceases & hurt increases from Govt,will we not be Scapegoats ,Sir.If we dont think of these Primary Concerns on an Auspicious,Landmark 65th ANNIVERSARY,when Sir?   
     viii) Needless to say,all are waiting & waiting for bigbang announcements & this humble Appeal on the auspicious Day of Birth of LIC,can surely witness Special Mementoes of value as a Gift,Yesterday was history, Today is Gift called Present & Tomorrow is Mystery .Let respected  Chairman adorn LIC with authentic & liberal announcement,common to employees & pensioners  & as hitherto pensioners are left in the lurch as far as Monetary benefits are concerned, Specia Package of CMB Cash Medical Benefit ,SAME as for Employees,Class 3& 4,Class 2,Class I into Basic Pay prescribed & mentioned in my earlier Appeal,2 categories,OUTLAY calculated by us with Proportion of Pensioners in these 4 groups for CMB for all 60,000 Pensioners is a mere Rs 91.5 crores, a pittance Sir .You will certainly earn our gratitude  for this goodwill decision of yours,
ix)Please secure the Notification already delayed by 2 Years & more of LIC Board Resolution of July 2019 & October 2019, the former a boon to avoid Anamolies of Seniors getting lower pension than Juniors  when retirement falls partly in earlier & rest in latest wage settlement ,by adopting the formula same as that of GOI & RBI ie BasicPay last drawn or Average of last 10 months Basic Pay,whichever is higher or beneficial to retiree.Latter one is of a uniform 30 % of last drawn Basic Pay as Family Pension ,delayed yet again delayed ,many adversely affected have waited indefinitely.
x)Kindly address the miniscule leftover after so many Super Sr Citizens departed  to secure Agerelated,value added 80,85,90, 95 & 100 %  with increase of Basic Pension 20%,30,40,50 & 100 %.Kindly follow recent Court clear Judgement that when one completes 79 & enters 80, that DATE has to be taken as  eligible for 1st increase. 
xi)Communication of plans & strategies,procedural matters of floating IPO,adequate share for EMPLOYEES & RETIRED EMPLOYEES PENSIONERS, NO miserly or stringent provisions for its own Loyal Children who brings & brought Name & Fame befitting its MOTTO Yogakshemam Vahamyaham,Unbeatable LOGO, 2 Hands protecting Flame not to be extinguished,Employees/Pensioners & Policyholders,our Masters, no better 3 Letter word than LIC.   Sir,with all these Assets really,Goodwill even in Balance Sheet has Eternal & Infinite Value,why think, please plunge in helping & assisting its Treasure & grant Bonanza during INSURANCE WEEK,without being a tame affair.
xii)I also append Sri RRamakrishnan,Actuary,Article on Disinvestment of LIC.Veteran 85 years old,there is No  Committee of national standing in which he was not a Member.Simple, lucid, articulate he cautions against Surplus distribution existing 95 % to policyholders by way of Bonus & 5 % as Surplus,distributed as Dividend to GOI.IF this is altered  to 90% & 10% respectively,step by step he has demonstrated it will be the dawn of the DOOMSDAY.Problems in existing scheme of things will be far less . 
9)Our sincere Greetings & prayers on this happy occasion of LIC completing its 65st Year of Saga of Service & Security to the entire Nation.We are confident LIC dedicates itself to the Nation at large & pledges its resolve to ensure the best service to all ensuring customer delight& ecstacy.LIC indeed,shall shine & sparkle & emit its lustre all around. Silverlining is of Hon FM statement 2 days before that Foreign investment  will be capped at 20 %. 
10)I am fumbling with these appellations Chairperson etc,our greetings to you & Every LICian & all at CO,ZO,DO & BO & vibrant Field Force playing their part, playimg it well & playing to win  Sir ,glad your term is extended till 13/3/ 2022 & so only committed & quick decisions through Express methods of Delhi jaunts or ZOOM can indeed,amidst the Vistas which will unfold slowly,Roadshows planned etc ,Kitty for Govt ensured but please dont allow pensioners issues to be on the periphery as Pensioners strangely never tasted arrears & so rightfully they will ever remember you as Employees unanimously greeted you for your stay in Delhi & closing the Settlement of wages with accord.Sir,so it must happen for we Pensioners too who with sweat & blood worked diligently for LIC & after retirement in consonance with sound objectives for Elders, Senior Citizens & Super Sr Citizens ,as we richly deserve what we crave for,modest,genuine & legitimate.
Greetings ,Goodluck & Godspeed ,& with warm & respectful regards,

R.B.KISHORE,     KIND ATTENTION :MD Sri B.C.Patnaik,LIC,

ED(Retd),LIC
PATRON,AIRIEF(All India Retired Insurance Employees Federation)
Life Member,Probus Club,

044-2815 5810 & 098 4034 0591.

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