GOOD HEALTH INSURANCE TPA LIMITED CASHLESS PREAUTHORIZATION PROCESS

GOOD HEALTH INSURANCE TPA LIMITED

CASHLESS PREAUTHORIZATION PROCESS

1. Please check if the hospital is in Network hospitals list using the link provided above.

2. Send the Pre-auth request through hospital at least 72 hrs before admission, on preauth @ghpltpa.com mail id with

Good Health id card, Patient govt id proof & pre-auth form (available with hospital).

3. In case of emergency admission please share Good Health id card, Patient Government ID proof with hospital

insurance desk, immediately during admission itself to send Pre-auth request.

MEMBER CLAIM SUBMISSION PROCESS AND CHECKLIST

1. Duly filled claim form with exact total claim amount, contact number and mail id

2. Patient govt id proof and employee ID card or health ID card

3. Original Discharge card, Final bill with breakup, package breakup (if any) & All Cash Receipts with proper

Numbering against the amount paid.

4. Original pharmacy, lab and consultation bills and prescriptions, films, implant invoice and implant stickers/10L

stickers (depends on treatment)

5. MLC (Medico Legal Certificate) copy, original alcohol influence certificate and complete accidental history (how

when and where it was happened) in case of accidental claims

6. Hospital registration certificate copy (depends on Hospital type & Location)

7. Original Physiotherapy chart (depends on treatment) and

8. Original Prenatal USG report in case of Maternity claim

** Note: All Bills, Prescriptions, reports to be signed & stamped by hospital / Treating doctor/ pharmacy / lab

(pathologist).

**Note: All member claims should be submitted at LIC DO only.

Toll Free : 1800 425 3232, 1860 425 3232

Customer Care Mail id : customer.care@ghpltpa.com/ LIC Mail ID : liccare@ghpltpa.com

TO ACCESS YOUR POLICY FROM OUR WEBSITE Please Visit https://we bace.goodhealthtpa.in/

USEFUL LINKS & CONTACT DETAILS

1. To Login with SRN click "Employee ID" button.

2. Select "Group Name" & Type "LIC" in Group Name Column. Then select LIC OF INDIA from dropdown. Enter SRN

number, Password & then Submit.

TO DOWNLOAD HEALTH CARD with GHID Please Visit https://webace.goodhealthtpa.in/EcardDownload.aspx

3. Select Policy - Corporate Policy

4. Select Group Name- LIC OF INDIA

5. Enter Employee ID - LIC Employee id (or) Good Health Card ID- Starts with GH

6. You will receive OTP, on OTP submission, you can Download the E-Card.

TO FIND NETWORK HOSPITALS Please Visit https://webace.goodhealthtpa.in/GHNetworkHospitals.aspx

1. Select Insurer - The New India Assurance Co. Ltd.

2. Select State & City - Hospital state & Hospital City

3. Enter Hospital Name and Click on "Search",

WHATSAPP CHAT BOT "AURA"- 7032226005

Say 'Hi' to our Chatbot and get instant access to your Ecards, Claim Status, Network Hospitals and Customer support

information.