DEAR ALL,
GIST OF TALKS WITH MD SrI SAT PAL BHANOO
1)As I could not get LL of CEO/MD & LL of MD Sri SatPal Bhanoo, I rang up MD on his MNo & lo,4th ring itself,he took the phone,wished me & after my reciprocating New Year Greetings wish,I commenced our talk. i)I narrated his help & empathy for Pensioners 3 months before when I approached him to accord Special sanction to allow Family Pensioners to avail Group mediclaim,as August 2024,September & October did not get enough response & as still there was time for FP to pay premium thro Pension deduction even allowing November Premium payment on 1st December 2024, there should not be any hesitation for LIC to accord Extension by 1 month within time limit stipulated,MD told me it looks ok but he will ask EDPer & ED OS to discuss & that day itself ,they will revert to me.I rang up ED Per & ChiefOS,in the absence of ED OS,clarifying few points they raised & satisfied,they took Approval from MD & next day itself,CO Circular came .He said he felt all was ok in extending time for a genuine cause within prescribed last date & he only did his duty ,I told MD ,No Sir,normal NO,he realistically decided & said that ALL INDIA FPs will derive full benefit intended,that was great
ii) I appealed to MD that if he considers my presentation in similar Holistic Perspective,I shall feel obliged to him ,as these are genuine Grievances pending for a long time & such delay many times is denial,which can be avoided by enlightened Management. Agerelated,value added Basic Pension increase,even in Feb 2024 & again 8/2024 talks with 4Pensioners Fedns,this was stated to have had a nod from Govt & so NOW atleast the final CIrcular can be issued to benefit such Aged SuperSr Pensioners who all along are longing to derive this benefit eluding them.Basic pension rise by 20%,30,40,50 & 100%at ages 80,85,90,95 & 100% will give them some mental peace,as CGovt Pensioners got long time before & enjoying.
ii) I then pleaded with MDthat Pensioners spend lot of money for Domiciliary expenses,not allowed in GMScheme ,it involves heavy expenses of Doctors consultation,prescriptions,injections,repeat medicines again if persisting & also for Spouse ,needless to say Meagre Pensions large portion is whittled down. You will agree,Sir,more than Employees,poor Pensioners need CMB Cash Medical Benefit on SAME LINES & TERMS as for Employees ,Rs16,250 per annum for Class 3 & 4,Rs 20,300 forClass 2 Dev Officers & Rs32,400 for Class 1 upto Basicpay Rs 1,63,905 & Rs 48,500 perannum for BPay above. Sir,our rough,reasonable calculations showed Outlay not more than Rs120crpa.THESE matters can be decided at LIC level itself& we plead with you to expedite,as 22,500 Pensioners have already died & are dying.It is also to be remembered that Family Pensioners numbers have shot up from 20 % to 50 %,virtually we have Total 76,000 pensioners comprising 52,000 RP & 24,000 FP.
iii) Sir,sorry to say injustice has been done in respect of LIC Exgratia announcement,wherein LIC wrongly paid CADRE Amount taking into account Lower Cadre from which promoted instead of Higher Cadre ,which rightfully must have been disbursed.Sir,ALL Employees & Pensioners Fedns pointed out that even CO Earlier Circulars on this issue delineates in categorical terms that Higher Cadre benefits when allowed for other releases, it is erroneous to DENY for this Exgratia to be characterised by benevolence & not negativity.Please reconsider & pass this,for which we shall be grateful.
iv)LIC has to honour the KERALA HIGH COURT Judgement as per which CO issued the Circular for Class I Officers retired between 1/8/1992 to 31/3 1993 to allow 1 increment & pay Arrears from 1/4/1993 to Date of settlement ,say when ZO/DOs tried to complete during Sep/Oct 2024,ie 1/4/1993 to 31/3/2023 ,36 months plus 12 upto 31/3/2024 plus 6/7 app ie54/55 months.SIR,allIndia total list is app 350class 1 ,ZO/DIVNS can be only 30-50 app.How can the amount be low as calculated when the stretch is so long 54months,so all Fedns protested & wanted FRESH Principled Calculations & difference to be paid to them without delay. Possible many might have died & so CARE has to be taken to pay to Nominee/Alternate Nominee .Please intervene & rectify so that such old,older,oldest they are can get with Smiles,SIR
v)At present,when RP dies,FP gets RegularPensioner pension till age 65,but still Revision ,when Retirement age lifted 58 to 60,automatically has not been done. FP must get rightfully full RP amount till 67 age. SIR,it irks to refer such simple decisions PENDING ,so I appeal to you to approve forthwith & allow benefit to percolate.
vi)Sir,all said & done,Life Certificate has become a bugbear,tensions rise, brisk followup done ,Jeevan Sakshaya Revised all tend to be tedious ,prolonged, as internet slow, connections fail, after 330 pm better response,Family cannot shoulder pain.Sir, look at Central Govt Dept of Pension &Pensioners Grievances continued,progressive,even revolutionary improvements & liberalisations allowing certain Postmen too,after expertimentation extended to certify after minimal Documents verified,ours so little as 76000 total pensioners,compared to mammoth 48 lakhs CG Pensioners. Sir,We plead with you to allow VIDEOCALLS from Pensioners to SY/ASy/AO Pension Cell to ensure,after SRNo,PFileNo, Aadhaar Card No & taken as approved.This also can benefit Pensioners bedridden to be confident that LIC will shower mercy & empathy to approve & enable Pension payment continuity. We shall bless you Sir,for this Quality improvement & tension-free atmosphere without any lurking danger.
vii)I wish to point out emphatically that while All other Depts Audit,Inspection Reports contain vast Area of coverage .enough to induce Employees & Officers to work energetically with thrust,tempo, constant updation,comparisons last 2/3 years easy with Key Result Areas.Ratios to maximise,tight format,inducing competition needed absolutely for EOSPCell,Data for Employees,Pensioners on Mediclaim,Numbers availed, TPA Rejections,even SA availed upto Rs75 lakhs listed for Cadres too, also Numbers NOT claimed at all Groupwise,Number,SA Repudiated too will STRENGTHEN LIC presentation more strongly WITHOUT giving upperhand to NewIndiaInsce Co, Sir. Quite a few times NI has gone with Premium increase WITHOUT corresponding Benefit or Simple increases Ambulance charges etc Further LICCO can easily gauge TPA efficiency as some TPAs are found to be too strict WITHOUT rhyme or reason,as in the case of SZone.
viii)Sir, it is believed that Hon FM may consider favourably atlast 18% GST on Life Insce premium & also Health Insce either Nil or presumably 5 %. This must boost year end New business .Sir,LIC must dictate terms this year end to NIndia as past experience shows NO reduction in premium was bestowed when BSA & OSA were revised upwards & premium must have swelled .Quick makeover of OS/Pension Dept with quality Statistics & Tabulation shall also throw light on Standings of Each ZONE,Division in clear light ,if needed, to introduce newer measures & yardsticks for enhancing quality,speed & concern ultimately resulting in raising pensioners welfare & delight with smile & cheers. ix)Sir,while there is openness, CO Circulars affecting Personnel,Employees,Pensioners etc were continued to be sent to all Pensioners Fedns,last few years suddenly stopped.Sir, speed was of the essence, we all appreciated CO communication speed,downwards spread faster.That is lost,KINDLY restore SIR,for which we shall be grateful x) I congratulated MD to confirm Pension Credit on 1st of Every Month irrespective of Saturday,Sunday or Holiday as an insuperable Achievement, as pensioners in far off places, villages et all get credit right from their BANK SMS time as early as 530am ,--a TRIBUTE to LIC TOP Mgt,Sir At this time,interruption came,perhaps of incoming call. I wanted to be doubly sure,rang up again,he acknowledged happily to me. WITH HOPES ,FAITH & CHEERS ,Greetings again for a HAPPY,HEALTHY,PEACEFUL & PROSPEROUS NEW YEAR
R.B.KISHORE,EDRetd, PATRON AIRIEF, PATRON,RIEA CHENNAI
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