To assist taxpayers CPC has established
Customer care helpline, a limited call center service at ITD-CPC, Bangalore for
queries related to ITR-V Receipt Status, Refund /Refund re-issue,
Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form
26AS and Form 16.
Taxpayer
queries at CPC, Bangalore will be answered between 8:00 AM to 8 PM. The
service will be available in English, Hindi and Kannada.
Taxpayer
can also Call ASK for their queries on toll free number 1800 180 1961.
Other Customer
Care Helpline Number of CPC based on Type of Queries are as follows :-
Queries
|
Customer Care
|
ITR-V Receipt Status,
|
1800-425- 2229
080-22546500
|
Refund /Refund re-issue
Rectification Notification & Processing |
1800 425 2229
|
Income tax /PAN/TAN
General Queries |
1800 180 1961
|
e-Filing of returns
e-Filing Login |
1800 4250 0025 /
+91 80 2650 0025
|
PAN / TAN
PAN / TAN updation |
+91 20 2721 8080
|
Form 26AS
Form 16 |
1800 103 0344
|
FAQ
Related to CPC Helpline Numbers, Email ID and Working Hours
If
assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154,
then what is the procedure to contact CPC?
Answer: If assessee does not receive any intimation from CPC
Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at
1800-425-2229 or paid number at 080-22546500. Once connected, Press 9 to speak
to CPC executive on the IVR response. — can request for Intimation u/s 143(1)
and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for
Intimation’.
Under which conditions, assessee
needs to contact CPC Bangalore?
Answer:Assessee needs to contact CPC
for Processing related matters of Original/ Revised Income Tax Return OR
Rectification, Refund/Demand OR Intimation related matters.
What is CPC help line number?
Answer: The helpline numbers for CPC
are: Toll free – 1800-425-2229, and Phone Number – 080-22546500
Assessee wants to know e-mail ID for
CPC?
Answer: All queries to CPC will be
handled at their Helpline Numbers- Toll free – 1800-425-2229, and Phone Number
– 080-22546500
Assessee is not able to call on toll
free number from abroad?
Answer: If assessee cannot connect
to the Toll free number, you can call on +91- 80- 22546500.
What are the working hours of CPC?
Answer: Taxpayers can contact CPC
from 8:00am to 8:00pm from Monday to Friday.
(Updated on 02.09.2015 with
Information available on Income Tax Website)
- See more at: http://taxguru.in/income-tax/bangalore-income-tax-department-central-processing-center-cpc-helpline-number.html#sthash.WCuYCeIi.dpuf