ET Bureau|
Updated: Nov 17, 2017, 09.27 AM IST
On TSP’s website
Resident to enter the mobile number (to be verified) on wesbite
Resident to enter the mobile number (to be verified) on wesbite
TSP will generate an OTP on the entered mobile number which resident will then enter on the website
Consent message will be displayed on the website and resident will enter the Aadhaar number after checking the consent box
TSP will generate an OTP request to UIDAI
If there is any mobile number registered with Aadhaar, resident will receive the OTP on it
Resident will receive a consent message for receiving e-KYC from UIDAI and resident will enter OTP after providing the consent
Successful e-KYC authentication and confirmation to resident that mobile has been re-verified
On IVR helpline
Resident calls the TSP IVR through the mobile number that needs to be re-verified
Resident calls the TSP IVR through the mobile number that needs to be re-verified
IVR plays the consent message and resident provides the Aadhaar number
OTP request sent to UIDAI if there is Aadhaar registered mobile number otherwise error message is played to the resident
OTP is recieved on the Aadhaar registered mobile and consent message is played
Resident enters the OTP on the IVR and e-KYC details are fetched from UIDAI
Successful mobile re-verification message is given on IVR as well as SMS notification on subscriber’s mobile
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