Times News Network
Chennai :
A complaint about bad food or overpricing in a train will
soon be attended to by a manager of Indian Railway Catering and
Tourism Corporation ( IRCTC ) even while the train is in motion.
Indian Railways has earmarked one dedicated berth or seat for an
onboard IRCTC manager in every train having pantry cars, including
Rajdhani and Duronto.
The commercial directorate issued the orders on July 2. The manager will report to the train captain at the originating station with the authority letter and valid ID proof. He will also inform the train
captain about the station up to where he shall be continuing his
journey.
( The Times of India, Chennai, Monday, July 9, 2018 )
Courtesy : MPS
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