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Tuesday, 5 November 2019

Gist of talks with MD Sri SuseeL Kumar today morning

Gist of talks with MD Sri SuseeL Kumar today morning
1)As earlier on more than 3 occasions in August, September & again on 13 Oct 2019, I have been covering intensively & I could discern a positive trend of empathy & their being aware of the issues,  I had only to stress the  implications & intricacies & nuances they are likely to miss, to resolve fully the problem
I was aware as  I rush thro all emails & all WhatsApp, I knew the Portfolios & in fact on 31/10/19, when AIIEA met Chairman, MD was also present & Sri Mukesh Gupta EDPer, Chief & Sy also present .
I had spoken to EDP many times earlier & to the EDPer Sri Sharad Srivastava too much earlier

2)I thanked him profusely for the 2 Great Grievances of Lowest FPension in LIC & other Anamoly of promotions covering 2 wage agreements ,when GOI & RBI formula of Last drawn pay OR Average of last 10 months, whichever is beneficial.Indeed this also approved & sent to GOI for acceptance  is a Wonderful start of the New Top Mgt displaying Empathy to pensioners, which I told Chairman too in June 2019, with Memorandum. I requested him to see that FP  is payable from the date of death of Regular Pensioner, as existing FP is a pittance & they have suffered too long.  From many quarters I learn that this Team has already shown visible change in CO,already interviews are going on & they have taken a vow to complete all formalities & release all Promotion & Transfer Lists before end of April 2019 itself.
3)   I pleaded that IR, Interim Relief ,was paid by LIC in obedience to Hon Justice Dipak Misras 29 page Judgement dt 31/3/2016 & when LIC paid in 5/2016 ,gave us Calculation sheets,it becomes clear, they wanted to abide by it.I said Pensioners were shocked to notice the Recovery in 7/2017 after DHC Hon Justice Khannas Judgement of 4/2017.  He said that Mr Gupta had mentioned LIC action was right.I appealed to him, 1st of all, LIC, instead of taking the earliest WP of 1998, calculated DHC arrears from later WP of 2007, already depriving 9 years Arrears.Then unkindest cut of all to recover.Never ever IR payments to poor pensioners & aggrieved are recovered, as DHC & Hon Misra had categorically mentioned that payment once made should not be recovered.This salutary principle is violated & it looks odd that when Such Court orders come, CO Per, COOS, CO Legal would have consulted & then only released payment in 5/2016.Above all, LIC has given an Affidavit affirming due payments made & confessed that about 2000 Pensioners,they have not been able to take action for payment.
MD said he will talk to Mr Gupta
4)I  then concentrated on OS matters, as this Portfolio comes under him .I said that never one can get latest figures of All India RP, FP, Child Pensioners,Exgratia Retirees, Spouses. When I am able to get from SZO OS 30/9/2019 by 10/10/2019 & 31/3/2019 earlier by 15/4/2019,CO must get from ALL Zones & total & with CO Pensioners added, be happy to release & help pensioners when they want it.
I said  when SZ OS on the basis of our dialogue with RMOS wanted Title for pensioners not to be blank but taken care of with Nominee/Alternate Nominee ,CO must make it sure for ALL Zones, as family will find it difficult if title is vacant.SZO simulataneously concentrated fup for Mobile No & Email id too,which was a very successful exercise for the benefit of all pensioners.
I added that it is strange ,even in AI EOS Conferences, not a single statistics of pensioners is found.
Another lacuna is ZO, though they tour DOs , check up matters, it so happens when some grievance comes from pensioners, we bring to their notice that, say 2 Dos have not paid pension on 1st, It behoves ZO to know.So I requested MD to ensure that ZO prepares a Proforma of say 15 Parameters ,with due date ,say 10 th of next month, ZO  can notice the degree of efficiency & advise properly.Virtually DOOS functions of its own & I quoted to MD Peter Druckers formula of Efficiency & Effectiveness ,whereby doing things right is ok but more important is doing RIGHT things which is Effectiveness.
I told him it is fine now pension looks to be credited certainly on 1st .
So too, if he can help pensioners for Final Medical Option ,as normally they should have done when New India broght changes in OSA upto Rs50 lacs, now atleast this can be done
FP to be given alternative, when RP dies & they cannot afford to pay heavy premium for high OSA chosen, he said this is ok & to be cleared for the choice FP makes finally
 I  told him that pensioners who really need Domiciliary Allowance on same pattern as Employees,spend a considerable portion of their pension in normal consultations for illmess at old age for RP & Spouse& so this time for FFP Group Medi Claim 2020-21, LIC must extract from NI Insce co that such treatments can be allowed subject to a limit of 10 % , as otherwise, no point in having such high OSA .Expenses for consultation, many routine reports, medicines, repeat again , then for both are costly & so, it will be a great relief for pensioners, when no Perquisites or any other we can enjoy.
Last, I happily conveyed that when opportunity came to talk of VISION 2005, I conducted in 1997 for preparedness to face ensuing competition, Sri NMGovardhan, former Chairman & Actuary instantly forwarded that Group Photograph & he went on to say that he was invited to address Platinum 2030 similar Seminar for Youn Executives.2 yrs back by then Chairman Sri VKSharma, he proudly displayed that photograph. I told him I shall send that photo today & that he is at the Right side end in that memorable photo
R.B.KISHORE
PATRON, AIRIEF :  I was busy discussing Agenda  for 4 hours with our Chennai Delegate for TRICHY OB, EC Meeting 
4/11/2019
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RB Kishore,
PATRON,AIRIEF,
ED(Retd),LIC
Life Member,Probus Club
044-2815 5810 & 098 4034 0591.
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