Smt Rashmi Singh ji,
Executive Director (Personnel)
LIC of India, Mumbai.
Madam,
A well intended programme Organised through Vertual meeting between the users of the Medical Scheme, the TPAs and LIC, to minimise the complaints in settlement of Medical bills, failed to achieve its intended objective. The readons being --
1) Timing of meeting was changed from 11AM to 2.30 PM at short notice. Even though the timing was not maintained. It started late by 15 minutes.
2) None was present in the meeting from TPAs side to receive the complaints from the pensioners and their resolutions.
3) There were glitches during the meeting
,4) It was a one sided programme, LIC Official from Personell Deptt. Showing a power point write up on salient Features of existing Mediclaim Policy, which are known to users.
5) As many as 248 pensioners attended it but all of them were highly disappointed, the way it was presented to them.
The whole idea and objective was laudable ,but to achieve the desired result, some changes as suggested below are to be considered --
A)Such programmes need to be organised at Zone level twice in a year ( May & November) by the TPA not the LIC ,with the help of RM (eos)
B) At Divisional Offices, the Manager (OS) must Organise Qly meetings between the TPA and the representatives of Employees and Pensioners to short out the grievances. The report of which should be sent to RM (eos). The RM( eos), after summarizing the reports from all the Divisions, to forward the same to Personell Deptt of Central Office for the necessary actions
C) An Officer, not from OS Deptt. , to be appointed as Grievance Redressal Officer at Zonal and Divisional Offices yo help the employees and Pensioners.
We hope suitable corrective actions will be taken to make the initiative purposeful. With regards
S. K. Awasthi
Genl. Secretary, Fed.Of Retd LIC Class I Officers' Associations.
1 comment:
Are You?
Are you disgruntled, dissatisfied, discontented, aggrieved, resentful, fed up, displeased, unhappy, disappointed, suicidal, disaffected, mal contented, sad, upset, let down, downcast, downhearted, depressed, dispirited, discouraged, despondent, dismayed, crestfallen, distressed, chagrined, disenchanted, feel like a failure, disillusioned, lonely (loner), frustrated, feel passed over, stuck, disconnected, feeling out of place, always negative, tired of racist comments at your workplace, and tired of hints or being told by others, "You're not wanted there," "You don't fit in," and "We don't like y'all." Is your environment not conducive or impossible to work effectively? Do your co workers make the environment uncomfortable? I've experienced all these! How about you? But God, but God, but God! “Not only is the universe stranger than we think
it is stranger than we can think” (Werner Heisenberg : ‘Across the Frontiers.’)
ROBINSON, JAMES D: THE NON ZERO UNIVERSE: A NEW LOOK AT THE LOGIC OF A COSMOLOGICAL EVERMORE . Eocrantis Publishing: The mysteries of the universe have intrigued and perplexed humanity since the earliest of times. Our knowledge of the natural order of things - both on and off planet Earth - has increased substantially, and yet some ancient questions still arouse much debate, the biggest of which remains: Did the universe have a beginning or has it always existed? This book, short though it is, will attempt to offer a possible answer, not by turning to the spiritual dogmas of religion or to the more outlandish complexities of modern science, but by the use of simple logic and common sense intuition, for if we divest ourselves of both, we fall into the realms of magic and fantasy and remove ourselves from whatever amounts to the true reality.
Rehman, Abdur (2025-08-21).THE FUTURE UNFOLDED: Navigating the Rapid Evolution of Technology and Its Impact on Humanity: Human intuition is built to navigate linear progress: one foot in front of the other, incremental gains, generations of similar lives. Technologies, however, often progress exponentially, where each improvement builds upon previous ones and accelerates growth. Exponential vs Linear: When growth is linear, a unit today yields a similar unit tomorrow. When growth is exponential, a unit today becomes more than a unit tomorrow because improvements compound. Moore’s Law — the observation that transistor density roughly doubles every two years — is the archetypal example in computing, producing decades of consistent capability increases. Similar exponential curves can be found in network adoption (Metcalfe’s Law), genomic sequencing costs, and storage capacity. S-curves and adoption: Not all technological change is uniform. Many technologies follow S-curves — slow initial development, rapid adoption once certain constraints fall away, and eventual saturation. The smartphone moved from niche to ubiquitous in about a decade because hardware, software, networks, and consumer behavior aligned. Mental models that help: S-curves: Helps predict adoption stages and where a technology might be vulnerable to disruption or poised for rapid scale. Second-order effects: Always ask, "If this becomes cheap/fast/wide, what happens next?" For example, cheap mapping + cheap sensors produced GPS navigation apps which then produced ride-hailing platforms that remade urban transport. Triangulation: Track where capital, talent, and regulation are moving — the convergence of all three often signals an approaching tipping point. Institutional lag: Organizations and governments operate on schedules and processes born of linear time — annual budgets, slow policymaking, and hierarchical hiring. This mismatch with exponential technology creates cultural lag: the period when technology runs ahead of regulation, norms, and social infrastructure. Cultural lag produces harms (privacy breaches, job displacement) but also opportunities for those who can adapt faster.
Post a Comment